Refund policy

Last updated: August 24, 2026

Orders marked Test Mode do not create a real charge, so there is nothing to refund. For a live purchase, if an official authority rejects a deliverable, contact support within 30 days of purchase with the account email and a description of the issue for a full refund.

Live refunds are handled against the original Waffo payment. A successful refund removes the associated entitlement.

Contact support@picspec.app for help with an order.